Active U.S. Secret Clearance
Simone Mendez
Project Manager, Software Engineer, and Paralegal with 10+ years of experience building operational systems, leading enterprise technology initiatives, and translating complex stakeholder needs into scalable, measurable execution.
PMP
Certified ScrumMaster
Salesforce Admin
Salesforce AI Specialist
Paralegal
95%+
SLA adherence across high-stakes operations
40%
reduction in ad-hoc requests through process redesign
$2B
Army property book managed with precision and accountability
simone@portfolio ~ %
ONLINE
$
cat
--profile
simone_mendez.yml
name:
"Simone Mendez"
roles:
["Project Manager", "Software Engineer", "Paralegal"]
clearance:
"Active U.S. Secret"
experience:
"10+ years"
delivery_metrics:
- sla_adherence:
"95%+"
- ad_hoc_request_reduction:
"40%"
- user_adoption:
"100% within 3 months"
- inventory_savings:
"$1.5M"
- property_book:
"$2B Army portfolio"
certifications:
["PMP", "CSM", "Salesforce Admin", "Salesforce AI Specialist"]
in_progress:
["Gainsight Admin", "AZ-900"]
tech_stack:
["Salesforce", "Gainsight", "Oracle Cloud", "Jira", "Power BI"]
status:
READY_TO_DEPLOY
$
Enterprise CRM
$4.2M
Project Phoenix migration leadership
Adoption
100%
User adoption achieved within 3 months
Savings
$1.5M
Inventory cost savings delivered
SLA
95%+
Sustained service-level adherence
PMP
CSM
Salesforce
Gainsight
Oracle Cloud
Jira
Power BI
AZ-900